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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tierney Bronecke

Tierney Bronecke

November 15, 2023

5  out of  5 rating by Tierney Bronecke
"I was helped by Gladys Raya and it was outstanding service. I left with what was needed also had all my questions and concerns answered. Would definitely recommend State Farm here in cartersville."

javier alonso

November 1, 2023

5  out of  5 rating by javier alonso
"Gladys at State Farm went above and beyond to get us an affordable renters insurance! The whole process took less than 15 minutes. Highly recommend Also, we had a small issue with our name on the document and Gladys took the ownership of correct the name and check everything before submitting!"

lucy stokely

November 1, 2023

5  out of  5 rating by lucy stokely
"Gladys has taken good care of our insurance needs!"

luvmari leen

October 31, 2023

5  out of  5 rating by luvmari leen
"Gladys is great, she was really good with helping find something that’s works best for me"

Mario Yorkyy

October 31, 2023

5  out of  5 rating by Mario Yorkyy
"The staff is knowledgeable, well-spoken, and friendly.. being referring them for years."

Chelsea Wages

October 30, 2023

5  out of  5 rating by Chelsea Wages
"Diana is one of a kind. Passionate towards her profession, but honest while helping me pick the right insurance for my family."

Melissa Egloff

October 30, 2023

5  out of  5 rating by Melissa Egloff
"Diana was very knowledgeable and extremely professional. She is such a joy to speak with. Highly recommend!"

Darrell

October 30, 2023

5  out of  5 rating by Darrell
"Diana treats me like a brother every time I see her! What wonderful service!"

Ashley Pritchett

October 23, 2023

5  out of  5 rating by Ashley Pritchett
"Diana at Pam’s office is easily the most helpful insurance agent. Any time I have a question or concern she is always there to help me out!"

Orlando Garcia

October 4, 2023

5  out of  5 rating by Orlando Garcia
"Great patience explaining. Very friendly staff. Caprice was very thorough and thoughtful."

wayde braddock

September 28, 2023

5  out of  5 rating by wayde braddock
"I have always had a positive experience when dealing with the folks at Pamela Perrone State farm. I have always found them to be kind and helpful when problems arise. my latest interactions with Pamela and Caprice were professional and compassionate. I would highly recommend their services to anyone in the area who is looking for a quality insurance company."

Ros Baile

September 24, 2023

5  out of  5 rating by Ros Baile
"Every since my brother has been off work. He has been doing everything he can to keep up on his insurance payments. His doctor has put him off work until his foot is totally healed. I have also step in to help with this situation. I would go in to pay on his bill and Gladys would do what she can to help us. Gladys is very caring. You do not see this in many people these days. From the way she carries herself she takes pride in what she does. People like her is the reason I will stay with State Farm. Thank you for all your help and patience. I will recommend this office to anyone."

Donnie Pendarvis

September 21, 2023

5  out of  5 rating by Donnie Pendarvis
"Awesome Experience, very helpful"

Not Sneaky

September 21, 2023

4  out of  5 rating by Not Sneaky
"I've been doing business with State Farm for years, and for the most part it's been good...Pamela Perrone is very personable, as is all her staff...generally good car insurance rates!"

June Boardman

September 18, 2023

5  out of  5 rating by June Boardman
"I have been a loyal customer for almost 2 years. Anytime I call in I am well taken care of and Diana is the best!"

lynn richardson

September 13, 2023

5  out of  5 rating by lynn richardson
"Gladys was very helpful and friendly. I am happy with Gladys being my agent. I highly recommend this agency."

Ada Bustillo

August 28, 2023

5  out of  5 rating by Ada Bustillo
"Me encanta la ofina de State Farm, me encanta como las muchachas me atienden Gladis y Melanie son muy atentas conmigo"

Paul House

August 28, 2023

5  out of  5 rating by Paul House
"April Plumley is a great asset to State Farm. Any questions I had, were answered professionally and promptly. April is very knowledgeable of her craft."

Cristina Jennings

August 21, 2023

5  out of  5 rating by Cristina Jennings
"I’ve been with State Farm for a few years now, and because of April I will be staying with them however long she’s there. She’s been super helpful with a most recent issue I’ve had, and I can not thank her enough for that!"

kiristie rodriguez

August 16, 2023

5  out of  5 rating by kiristie rodriguez
"April P is the best there is out here with State Farm. She has worked diligently on out policy for weeks trying to get issues resolved that someone else caused. She has not said one negative word even though it took time out of her day for several weeks to complete. Pamela P has a gem in her office and April is one of the rare ones. I am so glad that we chose them for our insurance needs. Thank you again for all you do!"

Christina Young

August 15, 2023

5  out of  5 rating by Christina Young
"April was extremely helpful and knowledgeable about me switching from Illinois to Georgia. She was very friendly and professional."

Manuel Bustamante

August 8, 2023

5  out of  5 rating by Manuel Bustamante
"Exelente muy amables la atención nose diga más q facinada con Gladys"

Terrie Mathis

August 8, 2023

5  out of  5 rating by Terrie Mathis
"Yes, just wanted to give a review on Mrs. April. Plumey with State Farm in Cartersville. After my home was closed on, there was an issue with my roof and State farm canceled my insurance without me even knowing about it. , But April was very helpful and professional with getting my home insurance reinstated, We couldn't of had better customer service help than with her. ... We really appreciate her help!!"

Kevin Duff

August 4, 2023

5  out of  5 rating by Kevin Duff
"The agent has always answered my questions and solved any issues. Looks for discounts and will contact me for review of my account."

Lynn Jones

August 4, 2023

5  out of  5 rating by Lynn Jones
"I was very pleased with how thoroughly this Agency handled my insurance. They beat my current rates, and their customer service is outstanding, especially Diana. She is always helpful and best of all always available!"