State Farm® Insurance Agent Pamela Perrone
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jamie Henderson
October 19, 2024
5
out of
5
rating by Jamie Henderson
"Always available with quick execution of policy"
Juju
October 18, 2024
5
out of
5
rating by Juju
"very nice place, very clean, good service, great insurance prices, and go see Pam smith she is the best, they have cookies, go see Misty"
Jeff Graumlich
October 16, 2024
5
out of
5
rating by Jeff Graumlich
"Pamela and her team set the gold standard with customer service. They notify me when a policy needs to be renewed and even go so far as to explain opportunities for savings or expanded coverage UN-prompted. When my septic tank backed up into my house Pamela stepped in personally to assist in maximizing my reimbursement from Statefarm's corporate organization. She was extremely patient, even when I was freaking out about the condition of my, responsive and very competent in dealing with the corporate claims adjuster. 10/10 would recommend."
We responded:
"Jeff, Thank you for your 5-star review! I'm pleased to hear that you had a positive experience, even amidst the stress of dealing with a homeowners claim. I understand that such situations can be challenging, and I'm grateful that we could assist you through the difficult claim process. At our Agency, helping customers during tough times is our top priority, and we're always available to offer support and assistance. If there's anything else we can do for you in the future, please don't hesitate to reach out to me directly. Thank you again for your kind words and recommendation! - Pamela Perrone State Farm "
SUSAN MAULDIN
October 16, 2024
5
out of
5
rating by SUSAN MAULDIN
"Erin at the StateFarm office was wonderful! After submitting a quote request online she called me the same day. She had everything set up for me and answered all of my questions. Saved me a bunch of money! Thank you!"
We responded:
"Susan, Thank you for your fantastic review! I'm thrilled to hear about your wonderful experience with Erin. It's great to know that she promptly reached out to you after receiving your quote request online and was able to assist you with all your questions and most importantly, save you a significant amount of money. Delivering savings and excellent customer service is always our goal. Stay Safe :) - Pamela Perrone State Farm "
Vaughn Craig
October 10, 2024
5
out of
5
rating by Vaughn Craig
"Like a good neighbor State Farm is there thanks Pamela to your team and all you do for me"
We responded:
"Vaughn thank you for your positive review! I'm glad to hear that my team has been there for you and provided excellent service. We are always here to help. Stay Safe :) - Pamela Perrone State Farm Cartersville location"
Mason Luker
October 4, 2024
1
out of
5
rating by Mason Luker
"STAY AWAY! She charges you fees that were incurred because her staff won’t do their job correctly. She refuses to reply to emails or phone calls. This agency is a joke. Use any other agent and you’ll be better off."
We responded:
"Mason, I understand your frustration and I apologize for the service you have received. I was aware of your situation as my Service Manager was handling your case. It is unfortunate that our billing system in the state of Alabama assesses billing fees. However, I want to assure you that we have taken steps to help in this situation. We have submitted a waiver request for the most recent fee that was applied. If you have any further concerns or need additional updates on your policies or billing accounts, please feel free to reach out to me directly. I am here to assist you and ensure that your needs are met. Thank you for your understanding and patience. - Pamela Perrone "
shakina black
September 27, 2024
5
out of
5
rating by shakina black
"I called Erin for a quote on a vehicle I’m suppose to be getting, she was very sweet and helpful with getting me one. Had a very bubbly personality and did a very good job with quoting me!"
We responded:
"Thank you for taking the time to share your positive experience with Erin. I am delighted to hear that she was able to assist you in obtaining a quote for your vehicle and that she provided excellent service. Erin's friendly and helpful demeanor, as well as her attention to detail, are qualities we value in our team members. We appreciate your feedback and thank you for choosing our Agency. - Pamela Perrone"
Lawson Hagler
September 12, 2024
5
out of
5
rating by Lawson Hagler
"Pamela Perrone’s State Farm office has the most friendly, knowledgable and professional staff. Their appointment process is flawless and the experienced staff explain procedures and asks relevant questions to know more about your insurance needs. We insured our primary residence, multiple vehicles and rental properties with them and have always been pleased with the level of service for the price. We also have had an overall positive experience with State Farm’s claims process."
We responded:
"Thank you, Mr. Hagler, for your wonderful 5-star review! We truly appreciate you taking the time to share your positive experience with Pamela Perrone's State Farm office. It's fantastic to hear that our team has been friendly, knowledgeable, and professional in assisting you. We are grateful for your trust in State Farm and for allowing us to insure your home, autos, and rental properties. It's also great to know that you've had a positive experience with our claims department. If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you again for your kind words and for being a valued State Farm customer! Stay Safe :) - Pamela Perrone State Farm Cartersville office "
Cindy Smith
September 3, 2024
5
out of
5
rating by Cindy Smith
"Great service and always friendly."
We responded:
"Thank you Cindy for the 5-Star review!! We are so happy to help with all your insurance needs. I appreciate your business. :) Stay Safe -Pamela Perrone State Farm "
John Williams
August 31, 2024
5
out of
5
rating by John Williams
"Great customer service from the whole team. Joelle was amazing!"
We responded:
"John thank you for your fantastic review! I'm delighted to hear that you received great customer service from the entire team. It's wonderful that Joelle stood out and provided you with an amazing experience. Having a dedicated and exceptional team like mine makes all the difference. We appreciate your business! Stay Safe :) - Pamela Perrone State Farm "
Steven Sacco
August 31, 2024
5
out of
5
rating by Steven Sacco
"Everyone at this office was super friendly, especially Caprice. She walked me through everything, and was very patient with me."
We responded:
"Thank you Steve for your positive review! It's wonderful to hear that everyone at the office, especially Caprice, was super friendly and provided you with excellent service. Caprice's patience and insurance knowledge shows her dedication to ensuring your understanding and satisfaction. I'm glad she made your experience a positive one. We appreciate your business! Stay Safe :) - Pamela Perrone State Farm Cartersville location"
Jennifer Davis
August 31, 2024
5
out of
5
rating by Jennifer Davis
"I needed an insurance quote quickly while I was at a dealership and Erin was able to get me one fast! She was friendly and kind and made the process very easy. Thanks, Erin!"
We responded:
"Jennifer thank you for your wonderful review! I'm glad to hear that Erin provided you with prompt assistance. It's great that she was able to act quickly and get you the information you needed. Her friendly and kind demeanor, along with her ability to make the process easy, shows her dedication to providing excellent customer service. I will make sure to pass along your appreciation to Erin. We appreciate your business! Stay Safe :) - Pamela Perrone State Farm "
John Doe
August 30, 2024
5
out of
5
rating by John Doe
"Joelle is the first face you see when you come into the office. She is kind and ready to help with whatever you need."
We responded:
"Thank you for your 5-Star review! It's great to hear that Joelle's welcoming and kind nature made a positive impression on you when you visited the office. It's always important to have someone like Joelle who is ready and willing to assist. We appreciate your business! Stay Safe :) - Pamela Perrone State Farm Cartersville office "
Jennifer Rome
August 30, 2024
5
out of
5
rating by Jennifer Rome
"When you come into the office, Joelle is a friendly and helpful person. She is great at initiating help and directing you to the right person to complete your transaction."
We responded:
"Jennifer Thank you for your positive review! It's wonderful to hear that Joelle provided you with friendly and helpful assistance when you visited the office. It's always reassuring when someone takes the initiative to help and guide you in the right direction to ensure a smooth transaction. Joelle is an asset to the team, and I'm glad she made your experience a positive one. We appreciate your business! Stay Safe :) -Pamela Perrone State Farm "
ohokthough !
August 30, 2024
5
out of
5
rating by ohokthough !
"Erin, was the very best with getting me new insurance. I couldn't make it in but she made the phone process very easy and was very polite and explained every detail of what I was getting and making sure I was getting my monies worth.. Thanks Erin!!!!!!!"
We responded:
"Thank you for your fantastic review! I'm glad to hear that Erin provided you with exceptional service when it came to getting new insurance. It's always important to feel like you're getting your money's worth, and it sounds like Erin went above and beyond to make sure of that. If there's anything else I can assist you with, please don't hesitate to let me know! We appreciate your business. Stay Safe :) -Pamela Perrone State Farm Cartersville location"
Justin Hansen
August 22, 2024
5
out of
5
rating by Justin Hansen
"Pamela and her team are great. I am in the auto sales industry and will definitely be recommending her to customers. A+++"
We responded:
"Justin, thank you for your feedback! I'm glad to hear that we have provided excellent service. It's wonderful to know that you'll be recommending us to customers in the auto sales industry. If you or your customers have any insurance-related questions or need assistance in the future, don't hesitate to reach out. We're here to help! We appreciate your business. Stay Safe :) -Pamela Perrone State Farm "
Jim Barnes
July 31, 2024
5
out of
5
rating by Jim Barnes
"Caprice Barnes was enjoyable to work with, very patient, and did a great job in her presentation of the insurance products offered by your firm..Any insurance needs I may have in the future I will definitely reach out to Caprice and State Farm.."
We responded:
"Thank you for sharing your positive experience with Caprice and State Farm! It's fantastic to hear that she was enjoyable to work with, patient, and did a great job presenting the insurance products. If you ever need any further assistance or have any questions, don't hesitate to contact us. Stay Safe :) Pamela Perrone State Farm Cartersville location"
Desiree Barnes
July 31, 2024
5
out of
5
rating by Desiree Barnes
"You couldn’t find a better person as your agent. Our contact is Caprice Barnes. Yes, she’s family, and she’ll treat you like family, too. Pleasant, efficient and knowledgeable. Do yourself a favor, let Caprice handle your insurance needs."
We responded:
"Thank you for your feedback! It's wonderful to hear that Caprice is not only a family member but also an exceptional team member who goes above and beyond to provide pleasant, efficient, and knowledgeable service. It's always valuable to have someone you trust handling your insurance needs. Stay Safe :) Pamela Perrone State Farm "
Van nah
July 26, 2024
5
out of
5
rating by Van nah
"Melanie was so so helpful and informative. Such a lovely person!"
We responded:
"Thank you Van for the 5-star review! Melanie is a true asset to our team. We appreciate your business! Stay Safe :) Pamela Perrone State Farm Cartersville location"
Jocelyn Jiménez Garcia
July 26, 2024
5
out of
5
rating by Jocelyn Jiménez Garcia
"Melanie fue muy linda y me explicó todo"
We responded:
"Gracias por la reseña. Estoy feliz de que Melanie pueda ayudarlo con sus necesidades de seguro. Apreciamos su negocio. Mantente a salvo. Ubicación de Pamela Perrone State Farm en Cartersville"
Rick McDonald
July 10, 2024
5
out of
5
rating by Rick McDonald
"As I moved to the area, among the other things I needed to do was to shop for a new insurance provider. I was prepared for a painful experience. Well, “shop” was a poor definition of what I was going to do. I made one call. No need to call others. That one call got me better rates and better coverage - Home, Auto and Umbrella. Obviously, it’s a good product, but the differentiator was Caprice Barnes. She helped me and was beyond knowledgeable, kind, patient and personable. I’d highly recommend and thank you Caprice and State Farm."
We responded:
"Thank you Rick for the awesome 5-star review! I'm so pleased we were able to help with all your insurance needs. Caprice is an outstanding member of Team Perrone, I'm thankful to have her. We appreciate your business! Stay Safe :) Pamela Perrone State Farm Cartersville office "
Rhonda Gilliam
June 30, 2024
4
out of
5
rating by Rhonda Gilliam
"Had a Great experience getting quotes for multiple vehicles Caprice Barnes with Pamela Perrone. Would highly recommend Caprice!!!!"
We responded:
"Thank you Rhonda for the review! we appreciate your business. Stay Safe :) -Pamela Perrone State Farm Cartersville GA office "
Rheagen Richey
June 29, 2024
5
out of
5
rating by Rheagen Richey
"Tonya was informative and helpful so that I could get the best policy for my son’s life insurance policy."
We responded:
"Rheagen thank you so much for the 5-Star Review on our office. Tonya is a true asset to the team, I'm happy she was able to assist with all your insurance needs. Stay Safe :)"
DBBQMAN Drew
June 29, 2024
5
out of
5
rating by DBBQMAN Drew
"Tonya is awesome at explaining life insurance and how it works to best suit my needs. I really appreciate you! Thanks"
We responded:
"Thank you for the 5-Star review! I'm happy Tonya was able to assist with your Life Insurance needs, not many people realize we have several options that can fit any budget. We appreciate you, Stay Safe :) - Pamela Perrone State Farm Cartersville GA office"
Mary Cupp
June 29, 2024
5
out of
5
rating by Mary Cupp
"Tonya Wells was wonderful!! I called to get an estimate for homeowners insurance and she provided excellent service. Tonya was also just very personable and I really enjoyed our conversation. So happy that I switched to a local State Farm office."
We responded:
"Mary thank you for the 5 Star review and your kind words. Tonya is an asset to the team. We appreciate your business. Stay Safe :) -Pamela Perrone State Farm Cartersville GA office"