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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ginger Miller

May 29, 2023

5  out of  5 rating by Ginger Miller
"Super friendly and helpful staff"

Jared Gossett

May 15, 2023

5  out of  5 rating by Jared Gossett
"Not so long ago, I relocated here to Cartersville, GA. I wanted to bring my policy with me. I had heard Pamela was a good agent but was skeptical as that’s most of the time, biased opinion. Well…. She’s AWESOME! I’ve always had to deal with “the run around” or typical customer service that makes us consumers/ policy holders just feel like a number. This is not the case with Pamela! With Pamela, you’re family and family takes care of each other! She takes care of me and my family and even more so saved me around 30% or so percent on my rates with not the same but BETTER coverage! If you’re shopping around for quotes, make sure you give them a call. Worst case you’ll meet some awesome people!!!"

Tyler Ingram

April 27, 2023

5  out of  5 rating by Tyler Ingram
"Sandra and Diana were both extremely helpful in getting me the best possible insurance rate. Both were also very welcoming and I could tell they both enjoy helping people with everything they can. I was able to switch from another well known insurance company in town and get triple the coverage and benefits all while also saving a lot of money each month as well! I appreciate everything they did."

Rachel Dye

April 4, 2023

5  out of  5 rating by Rachel Dye
"Helped me understand and look at different policies as a young adult"

Robin Strickland

April 4, 2023

5  out of  5 rating by Robin Strickland
"The staff is so welcoming and know their stuff. They made a difficult time in my life much easier by being so knowledgeable and understanding. Highly, highly, highly recommended them!!!!"

Jeffery Griffin

April 3, 2023

5  out of  5 rating by Jeffery Griffin
"Great staff! Pamela provided incredible service and exceeded my expectations."

Dave Middleton

April 3, 2023

5  out of  5 rating by Dave Middleton
"Recently had a bad experience with my previous insurance company, I called Pam and she was able to switch my policy and save me money! She was great to deal with and kept in contact throughout the process. I highly recommend her and State Farm Insurance!!"

Diana Dotson

April 3, 2023

5  out of  5 rating by Diana Dotson
"I recently moved from Florida and transferred my policies to Pamela's office. Pamela and her team made my experience pleasant and seamless. I appreciate all that you all do!"

Mike Clay

April 2, 2023

1  out of  5 rating by Mike Clay
"I’m not a person who typically leaves reviews (good or bad) but felt compelled to leave this review as a warning to others. We switched our home and auto to this agent a couple of years ago and initially everything worked well. About a year into our policy, we purchased a new car and informed the agent of the new auto for the insured driver. We found out at the next renewal that the car was added correctly but the agency staff had excluded the insured driver by mistake. Thankfully there was no claim regarding this driver. We attempted to contact Ms. Perrone several times to discuss and never received a call back. Even with the lack of response, we stayed with her agency. Fast forward until recently when we added a teenage driver and a used car. Unfortunately, the teenager totaled the used car shortly afterwards and we promptly received a cancellation from the underwriter due to the accident. We expected it but called the agent to discuss but once again… no response from Ms. Perrone. On 3-1 we contacted the agency office to cancel the autos/home policy and provided the written notice as requested. Two weeks go by and no cancellation confirmation from the agent or State Farm so I call back and I’m told the cancellation was processing. Luckily we canceled the automatic withdrawal (auto) from our checking account because we received notification from State Farm of non payment (auto) shortly afterwards. The next day I received a notification from my bank/mortgage company of insufficient escrow funds for my homeowners policy due to payment to my new insurance company plus a payment request from State Farm. Knowing it was useless to contact the agency again, I contacted State Farm directly and confirmed both policies were still active. Thankfully the corporate office canceled my policies as I requested almost 30 days prior. Now we have to deal with the reimbursement and getting our homeowners insurance escrow funded. Being in the commercial insurance industry for years and having personal insurance (home/auto) for over 30 years, I have never experienced such overall incompetence when dealing with an insurance agent. I would strongly suggest another local State Farm agent if you currently use this agent or considering a new State Farm policy."

woolyrumble ray

March 2, 2023

1  out of  5 rating by woolyrumble ray
"absolutely worst insurance agency i’ve ever dealt with. They never answer their phones don’t answer emails. Beware find another agency"

John Raab

February 28, 2023

5  out of  5 rating by John Raab
"Miss Vicky Vic was such a pleasure to work with. I’d recommend asking for her when it comes to your insurance needs!"


February 20, 2023

5  out of  5 rating by G T
"Victoria was very nice and helpful and she also saved me a ton on my insurance."

Tyler Heath

February 16, 2023

5  out of  5 rating by Tyler Heath
"This week I had the pleasure of being in this office when I needed it the most. She has helped me and my family get through some serious obstacles we’ve experienced while trying to help get my grandma on her life insurance."

Hunter Moats

February 16, 2023

5  out of  5 rating by Hunter Moats
"Excellent company! Very friendly and customer driven."

Luis Corcoles

February 6, 2023

5  out of  5 rating by Luis Corcoles
"Very thankful for everyone and the manner in which they guided me through everything. Would definitely recommend anyone looking for this service to come here."

Francisco portugal

February 5, 2023

5  out of  5 rating by Francisco portugal
"Mrs. Perrone, was very competent and helpful. She was able to help my family and I find an affordable auto insurance and life insurance."


February 5, 2023

5  out of  5 rating by A L
"The people here were very helpful and they always are there whenever you need them I would definitely recommend them"

Okap P

February 5, 2023

5  out of  5 rating by Okap P
"I was overly paying for my auto and homeowners insurance. Pamela, was able to quote me an affordable price with the bundle deal. Thank you"

Paradise Pools&Spa

February 3, 2023

5  out of  5 rating by Paradise Pools&Spa
"Went in for a quote and was treated great. Everyone was respectful and the process was fast."

Stephanie Cristina

February 3, 2023

5  out of  5 rating by Stephanie Cristina
"Affordable prices and great staff. Definitely recommend"

Lina Brennan

January 13, 2023

5  out of  5 rating by Lina Brennan
"Kristina did a great job dealing with questions my wife and I had, all the while enthusiastic and courteous. We look forward to working with her again in the near future! Thanks, Frank & Lina Brennan"

Lane Biggs

December 21, 2022

5  out of  5 rating by Lane Biggs
"Best ever"


December 5, 2022

5  out of  5 rating by WILLIE CAMPBELL
"Pamela and her team are amazing. Feels like family."

Hannah Chute

November 29, 2022

5  out of  5 rating by Hannah Chute
"State Farm was very patient and understanding with us when my husband lost his job and we were late on a payment. They never treated us poorly, and made sure to send friendly reminders to make sure we hadn't just accidentally forgotten to make a payment. They remembered how faithful we have been for many years to make all our payments with them, and did not hold it against us when we were late on one. They reached out and gave us time to pay. We truly appreciate that. If they had acted differently, my husband had already planned to look somewhere else for insurance, because we were doing the best we could. But they were so kind, so we never had to look somewhere else. We appreciate State Farm insurance."

Sherlera Murrah

October 24, 2022

5  out of  5 rating by Sherlera Murrah
"LaTonya Watson at State Farm is one of the best agents she helped me with my policy she is very nice I was very happy that I had her to help me thanks again LaTonya"